Terms of service

Terms of Service

Last updated: October 16, 2026

Welcome to DARSEN LLC.

These Terms of Service govern your access to and use of darsenly.com, including our digital educational content, downloadable products, website features, and purchases.

By accessing our website or purchasing and using our digital products, you agree to these Terms.

1. Company Information

DARSEN LLC
EIN: 98-1979766
8206 Louisiana Blvd NE Ste A 9316
Albuquerque, NM 87113
United States

Email: contact@darsenly.com
Phone: +1 (505) 677-1078
Website: darsenly.com

2. Our Products

DARSEN LLC creates digital educational content relating to everyday horse care.

Products may include:

  • Horse-care guides

  • Grooming guides

  • Stable-management guides

  • Yard-routine guides

  • Horse-behaviour guides

  • Observation resources

  • Record-keeping materials

  • Worksheets

  • Downloadable PDF ebooks

  • Digital collections and bundles

3. Digital Products

Unless expressly stated otherwise, DARSEN products are digital.

Purchasing a DARSEN product does not include:

  • Printed books

  • Horses

  • Grooming kits

  • Brushes

  • Tack

  • Feed

  • Supplements

  • Bedding

  • Stable equipment

  • Veterinary products

  • Other physical items

Book-shaped product images may be presentation mockups used to represent digital products.

4. Product Availability

Certain products, previews, covers, or planned contents may be displayed before purchasing is enabled.

A preview, sample page, cover image, planned table of contents, or mockup does not necessarily mean that a completed ebook is currently available for purchase or download.

Where a product remains in development, this may be indicated on the relevant product page.

5. Acceptance of Terms

By purchasing or using a product, you confirm that:

  • You have read and understood these Terms.

  • You agree to comply with them.

  • You have the legal capacity to enter into a binding agreement.

  • Information supplied during checkout is accurate and complete.

6. Orders

When purchasing is enabled, we may reject, review, or cancel an order where reasonably necessary because of:

  • Suspected fraud

  • Unauthorized payment

  • Duplicate transactions

  • Technical errors

  • Pricing errors

  • Incorrect customer information

  • Abuse of our services

  • Violation of these Terms

Where appropriate, payments for cancelled orders that have not been supplied will be refunded.

7. Pricing and Payments

Prices are displayed in the currency shown during checkout.

Payment must generally be successfully completed before digital access is provided.

Payments may be processed by third-party payment providers.

8. Taxes

Applicable taxes may be calculated and collected where required.

9. Digital Delivery

When a completed product is available for sale, delivery will be provided through the digital-delivery system configured for the store.

Customers are responsible for:

  • Providing an accurate email address.

  • Maintaining a compatible device.

  • Having suitable PDF-reading software.

  • Maintaining internet access necessary to obtain the file.

For delivery problems, contact:

contact@darsenly.com

10. Personal-Use Licence

Unless expressly stated otherwise, purchasing a DARSEN digital product grants you a limited, personal, non-exclusive, non-transferable licence to use the product for your own personal educational purposes.

Where permitted by the relevant product licence, customers may print selected pages for their own personal use.

Purchasing a product does not transfer intellectual-property ownership.

11. Prohibited Redistribution

Without written authorization, you may not:

  • Resell our ebooks.

  • Redistribute purchased files.

  • Share download links publicly.

  • Upload our products to file-sharing websites.

  • Republish substantial portions.

  • Sell modified copies.

  • Claim our instructional content as your own.

  • Repackage our guides for commercial resale.

  • Create competing digital products substantially derived from our original materials.

12. Intellectual Property

Content owned by or licensed to DARSEN LLC may include:

  • Ebooks

  • Written educational materials

  • Observation frameworks

  • Worksheets

  • Record templates

  • Illustrations

  • Graphics

  • Designs

  • Branding

  • Logos

  • Product names

  • Website content

All applicable intellectual-property rights are reserved.

13. Customer-Created Records

Customers retain ownership of their own:

  • Horse-care notes

  • Observation records

  • Grooming records

  • Stable records

  • Photographs

  • Independently created materials

Using our educational resources does not transfer ownership of such materials to DARSEN LLC.

14. Refunds

Refunds and payment-related matters are governed by our Refund Policy.

Nothing in these Terms restricts mandatory consumer rights that cannot legally be excluded.

15. General Educational Information

DARSEN products provide general educational information concerning horse care.

They do not constitute:

  • Veterinary advice

  • Veterinary diagnosis

  • Veterinary treatment

  • Individual training services

  • Professional behavioural assessment

  • Professional nutrition planning

  • Farriery services

  • Professional stable-management services

  • Accredited practical instruction

16. Veterinary Concerns

If a horse shows signs of:

  • Pain

  • Injury

  • Illness

  • Significant distress

  • Sudden behavioural change

  • Reduced appetite

  • Abnormal movement

  • Other concerning changes

appropriate veterinary or professional assistance should be sought.

DARSEN content should not be used to delay necessary professional care.

17. Practical Instruction

Horse handling and practical horse care require real-world skills.

Digital guides cannot fully reproduce supervised practical instruction.

Customers should seek appropriate in-person instruction when learning unfamiliar handling or care procedures.

18. Individual Horse Needs

Every horse is an individual.

Care requirements may vary depending on:

  • Age

  • Health

  • Temperament

  • Body condition

  • Environment

  • Workload

  • Diet

  • Management system

  • Medical history

  • Individual behaviour

General information should therefore be adapted responsibly.

19. Grooming

Our grooming materials may explain general routines, tools, observation habits, and considerations for horse comfort.

Customers remain responsible for determining whether a particular technique, tool, or routine is appropriate for the horse in front of them.

20. Stable and Yard Management

Stable, yard, pasture, and routine-management requirements vary according to:

  • Environment

  • Climate

  • Facilities

  • Yard policies

  • Individual horses

  • Local welfare requirements

Customers remain responsible for following applicable rules and professional guidance.

21. Behaviour

Horse behaviour should be interpreted cautiously and in context.

A single ear position, expression, posture, or movement does not necessarily determine a horse's emotional or physical state.

Changes in behaviour may have many explanations, including discomfort, pain, environment, previous learning, or immediate circumstances.

22. Handling and Safety

Horses are large animals and may behave unpredictably.

Practical horse activities may involve risks including:

  • Kicks

  • Bites

  • Falls

  • Crushing

  • Sudden movement

  • Equipment-related injury

Customers are responsible for appropriate supervision, facilities, handling practices, and personal safety.

23. Younger or Inexperienced Users

Younger and inexperienced users should receive suitable supervision from a competent adult or experienced horse-care professional during practical activities.

24. Feeding and Nutrition

Any feeding information contained in our products is general educational information only.

Individual nutrition requirements may vary according to:

  • Health

  • Age

  • Body condition

  • Workload

  • Forage

  • Environment

  • Veterinary considerations

Specific feeding decisions should be made with suitable professional guidance where necessary.

25. Professional Services

Our products may encourage customers to consult professionals such as:

  • Veterinarians

  • Farriers

  • Qualified trainers

  • Equine nutrition professionals

  • Experienced yard managers

  • Other appropriate horse-care professionals

DARSEN LLC does not replace these services.

26. No Guarantee of Results

DARSEN LLC does not guarantee:

  • Prevention of illness or injury.

  • Resolution of behavioural problems.

  • A particular training outcome.

  • Professional horse-care competence.

  • Identical results for different horses.

  • A particular improvement within a fixed period.

27. Third-Party Products and Services

Our content may refer to:

  • Grooming tools

  • Tack

  • Feed

  • Stable equipment

  • Bedding

  • Veterinary services

  • Farriers

  • Trainers

  • Horse-care organisations

  • Other third-party resources

DARSEN LLC does not control these third parties and cannot guarantee their:

  • Availability

  • Pricing

  • Quality

  • Suitability

  • Safety

  • Policies

  • Continued operation

28. Website Availability

We aim to maintain reasonable access to our website and digital-delivery systems.

Temporary interruptions may occur because of:

  • Maintenance

  • Hosting problems

  • Technical issues

  • Software updates

  • Security incidents

  • Third-party outages

  • Events outside our reasonable control

29. Prohibited Uses

You may not use our website or products to:

  • Violate applicable law.

  • Commit fraud.

  • Infringe intellectual-property rights.

  • Distribute malicious software.

  • Attempt unauthorized access.

  • Interfere with website security.

  • Scrape protected content without authorization.

  • Impersonate another person.

  • Submit intentionally false information.

  • Abuse payment or refund systems.

  • Redistribute our digital products without authorization.

30. Reviews and Customer Content

If you voluntarily submit a review, photograph, testimonial, observation record, comment, or other material, you confirm that:

  • You have the right to submit it.

  • It does not infringe another person's rights.

  • It is not intentionally misleading.

  • It does not contain unlawful material.

Where you expressly authorize publication, you grant DARSEN LLC a non-exclusive right to display and use that content for reasonable business and promotional purposes, subject to applicable privacy requirements.

31. Privacy

Our handling of personal information is described in our Privacy Policy.

32. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • Every technique will be suitable for every horse.

  • Every horse will respond in the same way.

  • General guidance will resolve individual problems.

  • Third-party services or products will remain available.

  • Our website will always operate without interruption.

  • Every digital file will work with every possible device or application.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

33. Limitation of Liability

To the fullest extent permitted by applicable law, DARSEN LLC will not be liable for indirect, incidental, special, consequential, or similar losses arising from use of our website or general educational materials.

Customers remain responsible for practical horse handling, welfare decisions, professional consultation, equipment choices, and application of general educational information.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

34. Fraud Prevention

We may use reasonable measures to detect and prevent fraud, including:

  • Transaction review

  • Payment verification

  • Temporary delivery delays

  • Cancellation of suspicious transactions

  • Reasonable verification requests

35. Changes to Products

We may update, revise, redesign, or improve our digital products from time to time.

Product descriptions, previews, and planned contents may also change while products remain in development.

36. Governing Law

These Terms and disputes relating to DARSEN LLC or our services will be governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory consumer-protection requirements provide otherwise.

37. Dispute Resolution

If you experience a problem with our website, a product, or a purchase, please contact:

contact@darsenly.com

We aim to respond within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Nothing in this section prevents customers from exercising rights or remedies available under applicable law.

38. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect where permitted by law.

39. Entire Agreement

These Terms, together with our:

  • Refund Policy

  • Privacy Policy

  • Shipping Policy

  • Other policies expressly incorporated by reference

form the agreement governing use of our website and applicable purchases.

40. Contact Information

DARSEN LLC
8206 Louisiana Blvd NE Ste A 9316
Albuquerque, NM 87113
United States

EIN: 98-1979766
Email: contact@darsenly.com
Phone: +1 (505) 677-1078
Website: darsenly.com